PLEASE BE SURE YOUR SHIPPING ADDRESS IS CORRECT UPON PLACING YOUR ORDER!! **Any returned packages due to incorrect address will need to be re-shipped at the buyers expense.**
I will ship smaller items and orders USPS unless otherwise notified. Larger items and orders will be shipped FEDEX GROUND or UPS GROUND. Upgraded Rush shipping is available at an extra cost - please inquire prior to purchasing for express shipping.
In the event of a return, shipping charges are non-refundable.
ALL RETURN SHIPPING IS THE RESPONSIBILITY OF THE BUYER.
I hope that you will be fully satisfied with and love your purchase! In the event that you are not, please notify me within 3 days of receipt of purchase and I will do my best to make it right.
*We currently cannot accept returns or exchanges for custom/personalized orders.
We are happy to accept other returns/exchanges under the following conditions:
1. Shipping charges are non-refundable in the event of a refund or exchange. The customer is responsible for all shipping costs associated with returns and exchanges. Exchanges or refunds must be done within 14 days of receiving the order.
2. A 10% restocking fee will be deducted from your refund in the event of a return. Exchanges will not be charged a restocking fee.*
**If your purchase has been lost, misplaced, or damaged by the post office/carrier, we cannot be held liable for your item as we do offer tracking numbers and insurance on every item we ship and once it is out our hands, we cannot guarantee it is handled carefully. Please do contact us if this does happen, however, so that maybe we can offer assistance.
All refunds are made AFTER we have received and inspected the returned item.
**NO RETURNS/REFUNDS BEYOND 14 DAYS OF ITEM DELIVERY DATE**